PhilHealth launches new benefits, services and tie-ups

Health • Sun Feb 26, 2017 09:08 AM  •  312   0
By Hanah G. Naanep, PRO-III
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MANILA - “PhilHealth as a government owned and controlled corporation mandated to administer the new Medicare Program continue to innovate in response to its members’ needs."

With this statement, the Philippine Health Insurance Corporation (PhilHealth) has launched programs that benefit members.

Dr. Anthony Leachon, PhilHealth board member, said during a news conference in Taguig as PhilHealth celebrates its 22 anniversary this year, that PhilHealth is one with President Duterte's desire that all Filipinos should be given best health services.

"We cannot afford to wait for our members to lodge their complaints because of our poor services. We are with the President in his dire effort of providing the best service to the Filipino people,” Leachon said.

With various private entities present during said event, PhilHealth launched new benefits and services and announced tie up with the Department of Education and
(Dep-Ed) and Philippine Alliance of Patients Organization (PAPO).
 

The new benefit packages include hearing, visual and mobility impairment and developmental disability for handicapped children.  

These packages provides professional assessment, diagnostic tests, devices and rehabilitative therapies which will soon be made available in contracted facilities with specialized services for benefits intended for children with disabilities.
 

New services include "All Case Rate app" or "ACR app" and Interactive Voice Response System (IVRS).  

The ACR app is now available online and can also be used offline once downloaded into mobile phones.  

Members using this app could determine the total benefit package he/she may avail from the level of facility of his/her choice.  

The IVRS can be utilized by calling PhilHealth Action Center (02) 441-7442. It is available to members 24/7 except during system upgrade or routine maintenance.
 

Through IVRS, members will know their PhilHealth Identification Number (PIN), status of payment and benefits. It will also provide access online services for e-registration, Health Care Institution Portal, Electronic Premium Remittance System.
 

Philhealth’s partnership with PAPO, on the other hand, was meant to gather patients’ commonly asked questions for PhilHealth to answer and record for the IVRS.  
 

PhilHealth's partnership with the academe is for PhilHealth to promote the National Health Insurance Program among students by integrating PhilHealth modules through Music, Arts and Physical Education (MAPE) subjects.
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